UNDERSTANDING THE VAULT – ONE QUESTION AT A TIME
Clarity, Confidence, and Care
We understand that storing fine wine is not just a matter of space — it’s a matter of trust. At The Wine Vault, we believe in complete transparency and impeccable service, which is why we’ve gathered answers to the questions our clients most often ask.
Whether you're wondering about storage conditions, access, security, or membership benefits, you’ll find guidance here — delivered with the same attention to detail that defines every corner of our vault.
Should your question remain unanswered, we invite you to contact us directly. Because when it comes to your collection, no detail is too small.
Explore the questions below and step further into the world of refined preservation.
Questions
and answers
1What makes your wine storage different from a home cellar or wine fridge?
Our facility is more than just a place to store wine — it’s a home for your collection and a community for wine lovers. With expertly maintained, climate-controlled storage, we ensure your bottles age perfectly. But beyond that, we offer a welcoming space where enthusiasts — from beginners to seasoned collectors — can connect, share their passion, and celebrate the journey of wine together.
2How secure is the facility?
We prioritize the safety of your collection with 24/7 monitoring, restricted access, and security systems, giving you peace of mind that your bottles are protected.
3What conditions do you maintain in the storage area?
Our facility is kept at an 16°C
— the ideal environment to preserve wine’s flavor and longevity.
4Do I need to be a serious collector to store wine here?
Our facility is kept at an 16°C
— the ideal environment to preserve wine’s flavor and longevity.
5How is the wine insured?
Our facility is fully insured to protect the space and ensure security and care for every collection. However, since each collection is unique — both in value and sentiment — we encourage members to insure their individual storage lockers to reflect the personal value of their wines. This way, you have complete peace of mind, knowing your collection is safeguarded every step of the way
6What size storage options do you offer?
We offer flexible storage solutions designed to grow with your collection. Whether you’re just starting out or managing an extensive assortment, we have the perfect space for you — from compact lockers holding up to 90 bottles to larger units accommodating up to 200 bottles.
7Can I upgrade my storage space if my collection grows?
Yes! You can easily scale up your storage as your collection expands.
8How often can I access my collection?
Members enjoy flexible access hours to retrieve or add bottles.
9Can I have wine delivered to the facility?
Absolutely. We accept deliveries on your behalf.
10Do you host tastings or events?
Yes! We regularly host tastings, wine education sessions, and exclusive events for members — creating a space where wine lovers can connect and learn.
11Can I bring guests to the facility?
Many memberships include guest privileges, so you can share the experience with friends, family, or fellow wine enthusiasts.
12How much does it cost to store wine here?
Our pricing is based on the size of storage you need and your preferred membership level, with a minimum age requirement of 20 years old
13Is there a minimum storage commitment?
When you sign up for a storage locker, you can choose a payment plan that suits you — monthly, quarterly, or yearly. We ask for an initial 12-month commitment to ensure your collection is properly cared for, and after that, you’re free to continue storing with us or cancel with a 3-month notice period. It’s all about providing flexibility while keeping your wine safe and sound.
14What happens if I want to cancel my membership?
We make the process straightforward — simply provide notice, and we’ll help you safely retrieve your collection.